Greater Kampala Metropolitan Area

Waste collection you can
actually rely on.

Request a pickup from a licensed collector in about a minute. See the price before you book, watch the collector arrive, and get proof of which facility received your waste.

Licensed collectors only
Published prices
Tracked to disposal
Live request
PR-4KM7QX
Request created
General household waste · 2 large sacks · Nakawa
Paid — UGX 9,500
MTN Mobile Money · receipt issued
Collector accepted
Sarah N. · GreenCycle Ltd · 2.4 km away
On the way — about 12 min
Confirmation code 482913
Disposal at a licensed facility
Recorded with a weighbridge reference
Every step is timestamped and kept on the record.
146
Collections completed
416.4 t
Waste collected
4
Licensed partners
13
Zones covered
58 min
Average time to a collector

These are live figures from the platform, updated as collections complete — not projections. See the full impact report.

The problem

Kampala generates far more waste than it collects — and nobody can say where the rest goes.

For a household, waste collection today means waiting for a truck on a schedule nobody published, negotiating a price at the gate, and having no idea whether what leaves the compound reaches a landfill or a drainage channel two streets away.

For a collection company, it means driving routes with half-empty vehicles, chasing cash payments, and having no record to show a client — or a regulator — that the job was done.

Neither side is behaving unreasonably. They simply have no shared system, so every collection is negotiated from scratch and nothing is recorded.

No predictable schedule
Residents wait for a truck that may not come, then pay a premium to whoever turns up first.
Prices set at the gate
The same sack costs different amounts depending on who is asking and how desperate you look.
Whole areas unserved
Peri-urban settlements are hardest to reach and least profitable to serve, so they are skipped.
No chain of custody
Once waste leaves a compound its destination is unknown. Illegal dumping is invisible by design.
No record of anything
No receipts, no tonnage figures, no complaints procedure, nothing a municipality can plan against.
What iTRUSH does

One system where residents, collectors and regulators see the same record.

Not a directory of phone numbers. A working platform that prices the job, dispatches a licensed collector, moves the money, and keeps the evidence.

A price before you book

Every waste stream has a published rate. The quote you see on the form is the amount you are charged — the same pricing engine calculates both.

Dispatch to the nearest collector

Open requests are offered to available, licensed collectors nearby, ordered by distance and urgency. No phone calls, no negotiation.

Licensed operators only

Companies apply, and an administrator verifies their registration and NEMA licence before they can accept a single job — or any hazardous waste.

Payment held, then released

Money is held by the platform and settled to the collector after the job completes and any dispute window closes. Cash on collection is supported too.

Proof of disposal

A collector closes a job by recording the licensed facility that received the waste. That record is what makes illegal dumping visible.

Figures a municipality can use

Tonnage by stream, coverage by zone, response times, recycling diversion — reportable data that simply does not exist today.

For collection companies

Fuller trucks. Fewer empty kilometres. Money that arrives.

Jobs come to your collectors instead of your collectors hunting for jobs. Payment is collected by the platform up front and settled to you on a published cycle, so you are not chasing households for cash.

  • Jobs matched to your collectors by distance, zone and licence
  • Register your own staff and fleet — you control your roster
  • Payment collected before dispatch and settled on a fixed cycle
  • Performance data you can show a client or a regulator
  • A commission of 15% on completed jobs — nothing on jobs you do not do
Example settlement
Collections in the period
128
Collected from residents
UGX 1,642,000
Platform commission (15%)
− UGX 246,300
Transferred to you UGX 1,395,700

Illustrative figures. Every real payout comes with an itemised statement listing each collection, its charge and its commission — nothing is aggregated away.

Coverage

Kampala, Wakiso and Mukono

13 service zones across the Greater Kampala Metropolitan Area — including the peri-urban belt where collection has historically been thinnest.

Kampala 5

Central Division · Kawempe Division · Makindye Division · Nakawa Division · Rubaga Division

Mukono 2

Goma · Mukono Municipality

Wakiso 6

Entebbe · Kasangati · Kira · Makindye-Ssabagabo · Nansana · Wakiso Town

Ready to book your first collection?

Create an account with your phone number. No subscription, no minimum — pay for the collections you actually book.